I cannot speak highly enough of Melissa Jolly, a dedicated insurance broker whose professionalism and meticulous attention to detail consistently surpass all expectations. As a key strategic partner to our business, Melissa’s unmatched expertise in navigating complex insurance issues has proven invaluable. Her methodical approach ensures that even the most daunting challenges are managed with precision, integrity, and clarity, significantly streamlining our business operations.
Melissa’s personal attributes are just as impressive as her professional skills. She brings passion, care, and integrity to her work, making her interactions with clients exceptionally positive. Her confidence and clarity in dealing with intricate insurance matters not only instil confidence but also foster a trusting relationship. She has a unique ability to communicate complex information in an understandable way, which is crucial in our industry.
I wholeheartedly support and advocate for Melissa because her dedication, strategic thinking, and ethical standards set her apart in the insurance field. Her commitment to client satisfaction is evident in every project she undertakes, making her an indispensable asset to any team. With Melissa’s expert guidance, we are equipped to tackle any challenge that comes our way, confident in her abilities and assured by her unwavering support. Her contribution is not just in her direct work but also in the collaborative and supportive atmosphere she helps foster with our organisation.

Managing Partner | Executive Director
This is to confirm that I first started working with Melissa Jolly of Pinnacle Insurance Brokers in October 2023.
At the time we were in the process of establishing our new business, Great Southland Bullion; a business that specialises in storage of valuables in safety deposit boxes in our vaults, buying and selling gold and silver bullion, and buying second-hand gold and silver jewellery.
Our insurance requirements were quite detailed, and I have to say that Melissa delivered an insurance outcome for our business to a level of excellence. Nothing was too hard for Melissa – her willingness to work with us in determining the correct types and level of insurance cover was refreshing and demonstrated a truly professional level of integrity and understanding of both our business requirements and the insurance industry.
Since putting all our insurance cover in place, Melissa has been incredibly supportive in her follow through, and she consistently demonstrates a genuine level of care for our business. Her standard of customer service has been so refreshing and second to none.

Director
I cannot speak highly enough of Melissa Jolly, a dedicated insurance broker whose professionalism and meticulous attention to detail consistently surpass all expectations. As a key strategic partner to our business, Melissa’s unmatched expertise in navigating complex insurance issues has proven invaluable. Her methodical approach ensures that even the most daunting challenges are managed with precision, integrity, and clarity, significantly streamlining our business operations.
Melissa’s personal attributes are just as impressive as her professional skills. She brings passion, care, and integrity to her work, making her interactions with clients exceptionally positive. Her confidence and clarity in dealing with intricate insurance matters not only instil confidence but also foster a trusting relationship. She has a unique ability to communicate complex information in an understandable way, which is crucial in our industry.
I wholeheartedly support and advocate for Melissa because her dedication, strategic thinking, and ethical standards set her apart in the insurance field. Her commitment to client satisfaction is evident in every project she undertakes, making her an indispensable asset to any team. With Melissa’s expert guidance, we are equipped to tackle any challenge that comes our way, confident in her abilities and assured by her unwavering support. Her contribution is not just in her direct work but also in the collaborative and supportive atmosphere she helps foster with our organisation.

Managing Director
They don’t stay for the paperwork.
They stay for the follow-up and the confidence it brings.